We received the replacement a few weeks later, but this one also broke.Unfortunately for us, the 1-yr warranty had just expired.This time, the problem was the heating element on the roof of the unit.One of the elements (a rod-like tube that goes lengthwise along the toaster) started giving off sparks and then collapsed.Instead of staying pressed against the top of the unit, one of the rods had partially fallen down, bending at an angle.You might think this was a case of user-error, perhaps by the owner accidentally ramming too big a chunk of food into the toaster and cracking the heating element... but I am positive that neither one of us touched the topside heating element.(We typically used it to toast Eggos and bread, and used the pan to warm up leftover pizza, taco shells, cookies.)
The oven no longer works since the topside no longer generates heat.The bottom still gets hot, but a funny smell permeates when the oven is activated, probably because of the broken heating element on top.
Overall, this device is of such poor quality that I would not pay a single cent for another.This is the WORST item on our registry -- a piece of junk that causes headaches and frustration.I will NEVER buy another toaster oven from Black & Decker, and I am afraid to try any of their other kitchenware.I just can't trust their workmanship or design.
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Product Description:
Broil, bake, reheat and toast 4 slices of bread in this versatile oven which features electronic toast controls for consistent toasting.
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